Privacy Policy

This policy explains how SOLARMONITORING s.r.o. processes and protects your personal data in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

1. Who processes your data (Data Controller)

The data controller is:

SOLARMONITORING s.r.o., headquartered at Poděbradova 275, 439 23 Lenešice, ID (IČ): 287 08 172.

For matters regarding personal data protection, please contact us at info@solarmon.eu or phone +420 606 064 062.

2. What data we process

We only process data that you provide to us through the contact form or email:

  • first and last name,
  • email address,
  • phone number (if you provide it),
  • area of inquiry and the content of your message.

Furthermore, the website processes technical data and cookies — you can find details in the Cookie Policy.

3. Why we process data and on what basis

  • Handling your inquiry and potentially offering services — the legal basis is our legitimate interest, or steps taken prior to entering into a contract (Article 6(1)(b) and (f) of the GDPR).
  • Traffic analytics (Google Analytics) — the legal basis is your consent (Article 6(1)(a) of the GDPR). You provide consent in the cookie banner and can withdraw it at any time.

4. How long we keep the data

We keep data from inquiries for the time necessary to resolve them and for follow-up communication, but for a maximum of 2 years, unless there is a reason for longer retention (e.g., concluding a contract or a legal obligation). After that, we securely delete it.

5. Who we share data with

We do not sell or pass your data to third parties for marketing purposes. To ensure operations, our processors may have access to it:

  • web hosting provider (website operation),
  • email service provider (sending and receiving messages from the form),
  • Google (Google Analytics) — only if you give consent for analytical cookies.

We have concluded data processing agreements with our processors. When using services outside the EU, we ensure appropriate protection guarantees.

6. Personal data security

We have taken appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or misuse. Furthermore, we manage information security according to the international standard we hold — ISO/IEC 27001 (Information Security Management System). You can find details about our certifications on the Certifications page.

7. Your rights

In relation to your personal data, you have the right to:

  • access the data,
  • correct inaccurate data,
  • erasure (“right to be forgotten”),
  • restrict processing,
  • data portability,
  • object to processing,
  • withdraw granted consent (for analytical cookies),
  • lodge a complaint with a supervisory authority.

8. How to exercise your rights

To exercise any of the above rights, please contact us at info@solarmon.eu. We will process your request without undue delay.

9. Supervisory authority

If you believe that we are processing your data contrary to regulations, you can file a complaint with the Office for Personal Data Protection, headquartered at Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.

Effective Date

This policy is effective from August 24, 2026.