Service BASIC
This complex service is suitable for photovoltaic power station owners without dispatch and technical setup of their own. When purchased, power station monitoring, dispatch and service is fully transferred to Solarmon company, which fulfills them within strictly defined terms and conditions. In practice, when dispatch operator detects an anomaly, deep analysis of output data is realized and power station owner is contacted. Serviceman is dispatched at the same time to rectify the issue. Power station owner has malfunction logs, service repairs logs and monitoring output data available, so he can issue electronic or telephonic helpdesk queries.
- Monitoring 24/7
- Dispatching 365/7/8-19
- Guaranteed rangepo ČR
- 2 servicing actions per month
- Consultation servives
- Seasonal maintenance PV plants
- Professional team of experts
- Connection to academic ground
Technical specification
Servis BASIC |
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Annual license | yes |
Monthly report | yes |
Training | yes | Yearly report | yes |
Access to the web portal | yes | Service of Security system and comunikation with security central protection | yes |
Software support | yes | Inverters warranty claim | yes |
Software updates |
yes | Production comparison with PV station of the same type | yes |
Email and phone support | 10h/month *) |
Connection to web portal | yes |
Dispatch monitoring | yes | Servicing work on the power station | 2x/month |
Support for service team | yes | Management | yes |
Consultation servives | yes | Spring maintenance of PV plants (2days/MWp) | yes |
Other services (discounted tariff) | |||
Servicing work on the power station (over fee) | 199€/day | Cleaning the panels from snow | 540€ |
Revision of security systems | 199€ | Thermovision control and measurement of panels | 799€ |
Revision HV, MV | 240€ | Greenery maintenance |
0,032€/m2 |
HV service of substation and cabling system | 699€ | Satellite data of light exposure | 108€ |
Flesh test of solar modules on laboratory | 96€/panel | Energy audit | 880€ |
Iluminiscencion testing | 96€-/panel | Power station optimization | 3190€ |
Repair damages panels | 24€/panel | Legal advisory in photovoltaics | 199€/h |
Panels washing | 540€ | Transportation | 0,28€/km |